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Points Redemption Catalog

Your customers earn points with every purchase and redeem them for products or services from your business.

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What it is

A catalog of your business’s products and services that your customers can redeem with the points they earn when they buy. You decide what goes in the catalog and how many points each item costs. Your customers choose what they want and when to redeem it.

How it works

  1. You decide how points are earned. You can give a fixed amount for each visit, points based on the purchase amount (for example, 1 point for every $10), or both at the same time.

  2. You build your catalog. You add products or services with a name, a description, a photo, and a price in points. Form to set a product's price in points

  3. The customer redeems from the app. They see the catalog along with their balance; if they have enough points, they redeem the product and the points are deducted right away. If they don’t have enough, the app tells them how many points they still need. Products the customer can redeem with their points

  4. Your team hands it over at the counter. The customer shows their QR code, your team scans it, sees which product to hand over, and confirms the delivery.

If you can’t hand over the product

If you’ve run out of a product or the customer changes their mind, your team can reject the redemption from the scanner. The points go back to the customer’s balance automatically, and they receive a notification.

Benefits

  • One more reason to come back: every purchase adds points, and the customer always has something within reach.
  • You set the value: the points belong to your business; you decide how many points each product is worth.
  • Control at the counter: no redemption is handed over unless your team confirms it.
  • Everything is recorded: the customer sees their points history and you see every redemption.

Frequently asked questions

Can points be used at other businesses?

No. The points a customer earns at your business can only be used at your business.

Can I use points and a stamp card at the same time?

Yes. Points accumulate separately from stamps, so your customer can make progress on their card and earn points with the same purchase.

Can I give extra points when a customer earns a reward?

Yes. You can set up a points bonus that is added every time the customer completes their card and earns their reward.